Having a professional website is a way for you to
connect with new potential clients, and it's oftentimes the first impression. It will
allow you to share your story & your business in a unique way, something
that just can't be replicated with social media or any other standardized platforms. A
custom website will help you attract dependable clients & build a stronger network, both
online and through word-of-mouth. Watch our "Elevate your brand" video for more info,
here.
What's needed from me to get started, and how much of my time will it
take?
Only 5 minutes. Once you complete the initial sign up & on-boarding
process, we can do the rest. Of course you're welcome to be as involved as you'd like,
but it's not required. We'll give you updates every step of the way, and our team is
standing by whenever questions arise.
How long until my website is live?
Once you complete the 5 minute on-boarding process, it generally
takes us 2-3 weeks to build your new website.. on average it takes us 1 week to gather
and confirm important details, and 1-2 weeks to build the website. Once it's built,
we'll send you an email with a link to review the site before we go live.
Is there a cost for the initial setup of the website and integrations?
We do charge a small one-time fee to help cover initial setup,
design, and integrations. The cost
depends on the level of complexity, your Client Success Specialist will go over this in
more detail during sign up.
Can I cancel?
Absolutely, you can easily cancel anytime through the Admin
Dashboard. Certain cancellations are eligible for a refund, please review our
Refund Policy for more details.
What if I don't like my new website?
If you like our example websites, we promise you'll
love the new website we build for you. And if there's anything you want
changed after the initial setup, we'll make as many changes as you'd like until it's
exactly what you're looking for.
What if I need to make changes to my website later on?
No problem. Once your website is set up, you'll get access to the
PremPage Admin Dashboard - this is where you can go to easily update photos & content on
your website anytime. Or if you'd prefer us to handle the website edits, we suggest the
Premium Plan where you can just send us your revisions & we'll take care of the
rest.
Are you a custom development agency?
We are not. Our primary focus is building affordable websites from
our own templates. With that said, feel free to reach out to us and we'd be happy to
point you in the right direction! We've helped many brands get off the ground, like Sift
Homes, and we'd be happy to advise you as well.
Can I switch plans or billing cycles?
You can switch billing cycles anytime through the admin dashboard.
For more details on how we handle changes to plans, please review our
Plan & Cycle Updates Policy
Sometimes I email my clients, can you help me set up a professional
email address?
Yes, we can help you set up a custom email address,
something like name@yourdomain.com. If you ever communicate with your
clients over email, setting up a professional email is important. Contact your
Client Success Specialist to learn more about our options.
Do I get a discount if I switch to the annual subscription?